Freephone
2 found
0800 777 757 Weathertight Homes Tribunal
National freephone to contact Tribunal staff, Mon-Fri 9am-5pm0800 888 202 Insurance & Savings Ombudsman
For callers outside Wellington, register a complaint against an insurance/savings company. The ...moreAll resources
18 found
A Guide to Making a Claim with EQC
How to make a claim when your home is damaged in an earthquake or natural disaster.
Contact:
Earthquake Commission
Found In:
Finance > Insurance
Format: Website
Accidents & Insurance
Information for youth about accidents, insurance, and disputes tribunals.
Contact:
YouthLaw - Tino Rangatiratanga Taitamariki
Found In:
Transport
Format: Fact Sheet, Website
Cost: free online
Can we help you with your insurance or savings complaint? (Apr 2009)
Explains the kinds of complaints the Insurance & Savings Ombudsman can deal with and how to make a complaint.
Contact:
Insurance & Savings Ombudsman
Found In:
Dispute Resolution
Format: Brochure
Checking insurance claims - the Insurance Claims Register
Information about the Insurance Claims Register - a register of all claims lodged with participating insurance companies, used to check the accuracy of policy applications and claims
Contact:
Insurance Council of New Zealand
Found In:
Finance > Insurance
Format: Fact Sheet
Easy Ways to Quake Safe Your Home
A guide to help people reduce earthquake damage to houses.
Contact:
Earthquake Commission
Found In:
Health & Safety
Format: Website
Guidelines for resolving insurance disputes
The Fair Insurance Code; how to make a complaint; the Insurance and Savings Ombudsman
Contact:
Insurance Council of New Zealand
Found In:
Finance > Insurance
Format: Website
Householders' Guide to EQCover
Natural disaster insurance for homes, personal possessions and land under the provisions of the Earthquake Commission Act 1993 and the Earthquake Commission Regulations 1993 as at July 1998.
Contact:
Earthquake Commission
Found In:
Finance > Insurance
Format: Website
Insurance & Savings Ombudsman: Casebook (2003)
Includes comprehensive case summaries of all complaints considered by the ISO Office. Order @ iombudsman.org.nz
Contact:
Insurance & Savings Ombudsman
Found In:
Finance > Insurance
Format: Book, CD-ROM
Cost: $50
Insurance & Savings Ombudsman: Terms of Reference
Guidelines available online. Covers the role, powers, procedure, resolution, and appeals of the Ombudsman's decisions. The Ombudsman is an independent and impartial dispute resolution service available to any policy holder or customer with a complaint about his or her insurance or savings company. This service is free and no lawyer is needed. A complaint may be taken to court by a policy holder if he or she is not happy with the decision. Insurance and savings companies may not proceed to court.
Contact:
Insurance & Savings Ombudsman
Found In:
Dispute Resolution
Format: Document
Insurance and Superannuation Unit website
The Insurance and Superannuation Unit, part of the Ministry of Economic Development, is the prudential supervisor of registered superannuation schemes and KiwiSaver. The Unit also administers the Life Insurance Act 1908, Insurance Companies' Deposits Act 1953 and the Insurance Companies (Ratings and Inspections) Act 1994. Online information includes quarterly ratings schedules, and forms and fees
Contact:
Insurance and Superannuation Unit (Ministry of Economic Development)
Found In:
Finance > Insurance
Format: Website