0508 627 774 Measurement and Product Safety, Ministry of Consumer Affairs
Report unsafe products and register complaints if you don't think you got what you paid for. The ...more0800 367 6838 Motor Vehicle Disputes Tribunal
Enquire about how to take a dispute with a motor vehicle trader to the MVDT. The Motor Vehicle Di...more0800 908 300 Disputes Tribunals
The central contact point for each of the Disputes Tribunals. Disputes Tribunals are attached ...moreAll resources
33 found
A Guide for Young Shoppers - Your Consumer Rights (Jul 2009)
Deals with consumer rights for young people with coverage of all situations involving goods and services.
Contact:
YouthLaw - Tino Rangatiratanga Taitamariki
Found In:
Consumer > Buying Goods & Services
Format: Website
Cost: free online
Auctions (Apr 2008)
Explains your rights when buying and selling goods, including cars, at auction.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Booking tickets (Oct 2007)
Explains your rights if a show is cancelled or your "good" seat turns out to be lousy.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Computers and your rights (Apr 2008)
Consumer questions and answers
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Fact Sheet
Consumer Complaints (2007)
Easy to follow guide on how to make a complaint about goods or services
Contact:
YouthLaw - Tino Rangatiratanga Taitamariki
Found In:
Consumer > Buying Goods & Services
Format: Fact Sheet
Cost: free online
Consumer Guarantees Act (Mar 2009)
The Consumer Guarantees Act is a cornerstone piece of legislation protecting consumers. Its role - to make sure you get what you paid for. Here's how it works.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Consumer Guarantees Act made simple
The rights of consumers and the responsibilities of those who serve them
Contact:
Neighbourhood Support New Zealand
Found In:
Consumer > Buying Goods & Services
Format: Fact Sheet
Contract law (Apr 2008)
Every time you buy a product or engage a service, you're forming a contract. Explains your legal rights and obligations under contract law.
Contact:
Consumers' Institute
Found In:
Legal > Contracts
Format: Website
Credit card chargebacks (May 2008)
Explains your rights if you need to cancel a credit card transaction.
Contact:
Consumers' Institute
Found In:
Consumer > Banking, Money & Debt
Format: Fact Sheet
Door to Door Sales Act (Jun 2009)
The Door to Door Sales Act - sales of goods or services where the seller approaches you in your home
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Buying Goods & Services
Format: Brochure