0508 627 774 Measurement and Product Safety, Ministry of Consumer Affairs
Report unsafe products and register complaints if you don't think you got what you paid for. The ...more0800 22 33 40 Electricity and Gas Complaints Commissioner
Call to register a complaint about electricity and gas retail line companies. The Commissioner...more0800 234 357 Advertising Standards Complaints Board
For enquiries about how to register a complaint about an advertisement. The Advertising Standa...moreAll resources
10 found
A guide to scams (Jun 2009)
A scam protection resource with an A - Z directory of scams, how to spot a scam, the common types of scams, and what to do if you've been scammed.
Contact:
Consumers' Institute
Found In:
Consumer > Fair Trading
Format: Website
Fair Trading Act (Oct 2008)
Guide to your rights under the Act, which protects you against being misled or treated unfairly by traders or shops through "misleading or deceptive conduct, false representations and unfair practices"
Contact:
Consumers' Institute
Found In:
Consumer > Fair Trading
Format: Website
Fair Trading Act - a general guide (May 2008)
The Act prohibits certain conduct in trade, provides for the disclosure of consumer information relating to the supply of goods and services and promotes product safety
Contact:
Commerce Commission
Found In:
Consumer > Fair Trading
Format: Document
Making a complaint under the Fair Trading Act
How to make a complaint to the Commerce Commission if you think the Act has been breached
Contact:
Commerce Commission
Found In:
Consumer > Fair Trading
Format: Fact Sheet
Online auctions (Nov 2009)
Online auctions can be fun, addictive, and there are genuine bargains to be found. But you need to be familiar with the rules, and wary of the traps. This guide explains how online auctions work, your rights, and advice for buyers and sellers
Contact:
Consumers' Institute
Found In:
Consumer > Fair Trading
Format: Website
Prices (May 2009)
The laws around how traders price their goods and services and how they display those prices
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Fair Trading
Format: Brochure
Pyramid Schemes (Jun 2009)
How to recognize pyramid schemes, why they are illegal, and what to do about them
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Fair Trading
Format: Brochure
Pyramid selling and multi-level marketing schemes (May 2009)
What they are, and what the Fair Trading act says about them
Contact:
Commerce Commission
Found In:
Consumer > Fair Trading
Format: Fact Sheet
Scamwatch
Information to help you avoid being scammed
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Fair Trading
Format: Website
The Fair Trading Act (Jun 2009)
What counts as misleading behaviour, false information or unfair trading practices - and what you can do about it
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Fair Trading
Format: Fact Sheet