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Freephone

2 found

0800 116 926 Weathertight Homes Resolution Service, Department of Building and Housing

Provides access to mediation and adjudication services to resolve disputes about leaky homes. The...more

0800 777 757 Weathertight Homes Tribunal

National freephone to contact Tribunal staff: Mon-Fri 9am-5pm

All resources

12 found

A beginner's guide to resource and building consent processes

How the Resource Management Act and the Building Act affect your building project, and what you need to do to have your consents approved

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website
Cost: nil

Building - what about consumer protection?

Resolving issues when building doesn't go to plan

Contact: Department of Building & Housing
Found In: Housing > General
Format: Fact Sheet
Cost: nil

Building Act 2004

Information about the Act, which controls the building of houses and other buildings.

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website

Building Code

The New Zealand Building Code is the First Schedule to the Building Regulations 1992. All new building work must comply with the Building Code. It is a performance-based code, which means it states how a building and its components must perform as opposed to describing how the building must be designed and constructed. The Building Code is currently being reviewed to align it with the Building Act 2004.

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website

Building Code Compliance Documents

Compliance Documents describe one way to achieve compliance with the requirements of the Building Code. They are not mandatory, but designs based on them must be accepted by building consent authorities as demonstrating compliance with the Building Code.

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website

Building or renovating - information for homeowners and consumers

Essential information about your rights and responsibilities as you build or renovate - what you need to do at each step to ensure your building project is done legally and avoid potentially costly mistakes or delays, and your protections if things don't go to plan

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website

ConsumerBuild website

The ConsumerBuild website provides information about building, renovating and maintaining houses in New Zealand. It also outlines your rights, responsibilities and dispute resolution options if things go wrong. The site is run by the Department of Building and Housing in partnership with Consumers’ Institute.

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website
Cost: nil

Determinations under the Building Act

Information about determinations - binding decisions made by the Department of Building and Housing which provides a way of solving disputes or questions about the rules that apply to buildings, how buildings are used, and building accessibility, health and safety

Contact: Department of Building & Housing
Found In: Housing > General
Format: Website

NZ National Flooring Association Inc - complaints resolution

The Flooring Association of New Zealand is a voluntary, professional organisation. Membership of the Association includes flooring retailers, wholesalers and contractors. The National Flooring Association has a Flooring Inspection service available. This page explains the process followed.

Contact: 0800 & 0508 Freephone Numbers
Found In: Housing > General
Format: Fact Sheet

Weathertight Homes Tribunal (2009)

The Weathertight Homes Tribunal provides independent adjudication services for leaky homes claims brought under the Weathertight Homes Resolution Services (WHRS) Act 2006. Find out how to make a claim and how it is processed by the Tribunal.

Contact: Justice, Ministry of
Found In: Housing > General
Format: Website
Cost: nil

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