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0800 805 950 The Banking Ombudsman

For enquiries about making a complaint about banking services. The Banking Ombudsman deals with...more

All resources

8 found

Banking Ombudsman - frequently asked questions

How the Ombudsman can help, making a complaint to the Ombudsman, and the decision making process

Contact: Banking Ombudsman, Office of the
Found In: Banking, Money & Debt > Banking
Languages: ENGLISH, MAORI, SAMOAN, KOREAN, CHINESE
Format: Fact Sheet

Banking Ombudsman - how we can help you

What the Banking Ombudsman can and can't do for you

Contact: Banking Ombudsman, Office of the
Found In: Banking, Money & Debt > Banking
Languages: ENGLISH, MAORI, SAMOAN, KOREAN, CHINESE
Format: Fact Sheet

Credit card chargebacks (May 2008)

Explains your rights if you need to cancel a credit card transaction

Contact: Consumers' Institute
Found In: Consumer > Buying Goods & Services
Format: Fact Sheet

How to make a complaint about a bank

The process for making a complaint

Contact: Banking Ombudsman, Office of the
Found In: Banking, Money & Debt > Banking
Format: Fact Sheet

Letters about banking (Oct 2007)

Draft letters to use as a guide when you need to put your banking complaint in writing

Contact: Consumers' Institute
Found In: Banking, Money & Debt > Banking
Format: Website

Not transferable cheques

The rules about crossing a cheque, and what they mean for you

Contact: New Zealand Bankers' Association
Found In: Banking, Money & Debt > Banking
Format: Fact Sheet
Cost: nil

NZ Institute of Chartered Accountants - complaints and discipline

Do you have a complaint about service from an accountant? The NZ Institute of Chartered Accountants is an incorporated body established by Act of Parliament. Membership of the Institute includes all chartered accountants. The Institute handles complaints which may be regarded as breaches of the Institute's Code of Ethics or Rules. Here you can find standards you should expect a chartered accountant to conform to and information about making a complaint.

Contact: 0800 & 0508 Freephone Numbers
Found In: Banking, Money & Debt > Tax
Format: Fact Sheet

Switching banks (Sep 2009)

Tips and procedures for switching banks

Contact: Consumers' Institute
Found In: Banking, Money & Debt > Banking
Format: Fact Sheet

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