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Banking Ombudsman - frequently asked questions
How the Ombudsman can help, making a complaint to the Ombudsman, and the decision making process
Contact:
Banking Ombudsman, Office of the
Found In:
Banking, Money & Debt > Banking
Languages: ENGLISH, MAORI, SAMOAN, KOREAN, CHINESE
Format: Fact Sheet
Banking Ombudsman - how we can help you
What the Banking Ombudsman can and can't do for you
Contact:
Banking Ombudsman, Office of the
Found In:
Banking, Money & Debt > Banking
Languages: ENGLISH, MAORI, SAMOAN, KOREAN, CHINESE
Format: Fact Sheet
Borrowers' rights (Oct 2008)
Your rights and obligations when borrowing money
Contact:
Consumers' Institute
Found In:
Banking, Money & Debt > Debt
Format: Fact Sheet
Can we help you with your insurance or savings complaint? (Apr 2009)
Explains the kinds of complaints the Insurance & Savings Ombudsman can deal with and how to make a complaint
Contact:
Insurance & Savings Ombudsman
Found In:
Banking, Money & Debt > Saving & Investments
Format: Brochure
Company liquidation - information for companies (Nov 2009)
Questions and answers
Contact:
Economic Development, Ministry of
Found In:
Banking, Money & Debt > Debt
Format: Fact Sheet
Consumer credit contracts (2010)
Rules affecting transactions such as hire-purchase agreements, personal loans, residential home mortgages and personal credit cards; and how these rules are enforced
Contact:
Commerce Commission
Found In:
Banking, Money & Debt > Debt
Format: Fact Sheet
Credit (Jun 2009)
What you need to know when borrowing money or buying goods on credit
Contact:
Consumer Affairs, Ministry of
Found In:
Banking, Money & Debt > Debt
Format: Booklet
Credit card chargebacks (May 2008)
Explains your rights if you need to cancel a credit card transaction
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Fact Sheet
Dealing with debt collection agencies and credit reporters (2006)
Things to know about dealing with debt collection agencies such as Baycorp
Contact:
Whitireia Community Law Centre
Found In:
Banking, Money & Debt > Debt
Format: Fact Sheet
Cost: nil
Debt collection (Jun 2009)
Your rights when a debt collector is demanding money from you
Contact:
Consumer Affairs, Ministry of
Found In:
Banking, Money & Debt > Debt
Format: Brochure