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Info Sheet

3 found

Privacy

New Zealand’s main privacy laws are contained in the Privacy Act 1993. The Act gives people some control over the information government and private-sector agencies hold about them.

Bill of Rights

The New Zealand Bill of Rights Act 1990 protects citizens from breaches of their civil and political rights by the Government, the Police and other public bodies and officials.

Health and Disability - Consumers Code of Rights

When you’re having medical treatment or using other health or disability services, you’re protected by some key rights contained in the Code of Health and Disability Services Consumers’ Ri...

Freephone

2 found

0800 802 602 Office of the Ombudsmen

A 24 hour answerphone to register complaints against a central or local government body. The Om...more

0800 803 909 Privacy Commissioner

For enquiries about privacy and the process for making a privacy complaint. The Privacy Commiss...more

All resources

8 found

Complaint Line New Zealand (Mar 2010)

Complaint Line NZ is a gateway website to help consumers resolve complaints and disputes. You can search by organisation or type of complaint.

Contact: Consumer Affairs, Ministry of
Found In: Consumer
Format: Website
Cost: nil

Discrimination by the Public Sector (Jul 2006)

The Human Rights Act addresses discrimination by the public and private sectors in different ways. This fact sheet covers discrimination by the public sector (except in the area of employment).

Contact: Human Rights Commission
Found In:
Format: Fact Sheet

Judicial Conduct Commissioner

How to complain about the conduct of a Judge

Contact: Office of the Judicial Conduct Commissioner
Found In: Justice System > Lawyers & Judges
Format: Website
Cost: nil

Making complaints about government agencies

How to make a complaint to an Ombudsman if you feel you have been treated unfairly by a central or local government agency

Contact: Ombudsmen, Office of the
Found In: Consumer > Complaints/Rights: Govt, Govt Agencies & Councils
Languages: ENGLISH, MAORI, MANDARIN, SAMOAN
Format: Brochure

Making requests for official information

How an Ombudsman may be able to help you get information from: a Minister, a government department or organisation, a local council, or a health board, school or tertiary institution

Contact: Ombudsmen, Office of the
Found In: Government (national, regional & local)
Format: Brochure

Official information

A guide for people who want information from central or local government

Contact: Ombudsmen, Office of the
Found In: Government (national, regional & local)
Format: Fact Sheet

Police Complaints Authority - complaints about the Police

How to make a complaint alleging misconduct or neglect of duty by the Police or about Police practices, policies and procedures affecting the complainant

Contact: Police Complaints Authority
Found In: Justice System > Police
Format: Website

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