Info Sheet
2 found
When you’re having medical treatment or using other health or disability services, you’re protected by some key rights contained in the Code of Health and Disability Services Consumers’ Ri...
Consumers, Creditors and DebtorsBuyer beware – but the law does provide many protections to make sure you get a fair deal when you buy goods and services. These pages explain key protections for consumers.
0508 627 774 Measurement and Product Safety, Ministry of Consumer Affairs
Report unsafe products and register complaints if you don't think you got what you paid for. The ...more0800 11 22 33 Health and Disability Commissioner
For callers outside Wellington and Auckland for consumer complaints about Health and Disability ser...more0800 22 33 40 Electricity and Gas Complaints Commissioner
Call to register a complaint about electricity and gas retail line companies. The Commissioner...moreAll resources
64 found
A Guide for Young Shoppers - Your Consumer Rights (Jul 2009)
Deals with consumer rights for young people with coverage of all situations involving goods and services.
Contact:
YouthLaw - Tino Rangatiratanga Taitamariki
Found In:
Consumer > Buying Goods & Services
Format: Website
Cost: free online
A guide to scams (Jun 2009)
A scam protection resource with an A - Z directory of scams, how to spot a scam, the common types of scams, and what to do if you've been scammed.
Contact:
Consumers' Institute
Found In:
Consumer > Fair Trading
Format: Website
Advertising and the Human Rights Act (Sep 2006)
Advertisements that imply an intention to discriminate, and the process for dealing with disputes
Contact:
Human Rights Commission
Found In:
Consumer > Advertising
Format: Fact Sheet
Auctions (Apr 2008)
Explains your rights when buying and selling goods, including cars, at auction.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Back on the right road (Apr 2008)
Your rights if you bought a vehicle after 15 December 2003 and are now having problems with it
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Vehicles
Format: Brochure
Booking tickets (Oct 2007)
Explains your rights if a show is cancelled or your "good" seat turns out to be lousy.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Buying or selling a vehicle: change of ownership (Jul 2009)
If you’re buying or selling a light vehicle privately, follow these steps to ensure you don’t get caught with unpaid vehicle licence fees, Road User Charges (RUC) or other people’s fines.
Contact:
NZ Transport Agency
Found In:
Consumer > Vehicles
Format: Fact Sheet
Car buyers' rights (Jul 2008)
Guide to your legal rights when buying a car privately or from a dealer
Contact:
Consumers' Institute
Found In:
Consumer > Vehicles
Format: Fact Sheet