Info Sheet
2 found
When you’re having medical treatment or using other health or disability services, you’re protected by some key rights contained in the Code of Health and Disability Services Consumers’ Ri...
Consumers, Creditors and DebtorsBuyer beware – but the law does provide many protections to make sure you get a fair deal when you buy goods and services. These pages explain key protections for consumers.
Freephone
3 found
0800 22 33 40 Electricity and Gas Complaints Commissioner
Call to register a complaint about electricity and gas retail line companies - the Commissioner can ...more0800 802 602 Office of the Ombudsmen
A 24 hour answerphone to register complaints against a central or local government body. The Om...more0800 803 909 Privacy Commissioner
For enquiries about privacy and the process for making a privacy complaint. The Privacy Commiss...moreAll resources
57 found
A Guide for Young Shoppers - Your Consumer Rights (Jul 2009)
Deals with consumer rights for young people with coverage of all situations involving goods and services.
Contact:
YouthLaw - Tino Rangatiratanga Taitamariki
Found In:
Consumer > Buying Goods & Services
Format: Website
Cost: free online
Advertising and the Human Rights Act (May 2008)
Advertisements that imply an intention to discriminate, and the process for dealing with disputes
Contact:
Human Rights Commission
Found In:
Consumer > Advertising
Format: Fact Sheet
Auctions (Apr 2008)
Explains your rights when buying and selling goods, including cars, at auction.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Back on the right road (Apr 2008)
Your rights if you bought a vehicle after 15 December 2003 and are now having problems with it
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer > Vehicles
Format: Brochure
Booking tickets (Oct 2007)
Explains your rights if a show is cancelled or your "good" seat turns out to be lousy.
Contact:
Consumers' Institute
Found In:
Consumer > Buying Goods & Services
Format: Website
Buying or selling a vehicle: change of ownership (Jul 2009)
If you’re buying or selling a light vehicle privately, follow these steps to ensure you don’t get caught with unpaid vehicle licence fees, Road User Charges (RUC) or other people’s fines.
Contact:
NZ Transport Agency
Found In:
Consumer > Vehicles
Format: Fact Sheet
Car buyers' rights (Jul 2008)
Guide to your legal rights when buying a car privately or from a dealer
Contact:
Consumers' Institute
Found In:
Consumer > Vehicles
Format: Fact Sheet
Complaint Line New Zealand (Mar 2010)
Complaint Line NZ is a gateway website to help consumers resolve complaints and disputes. You can search by organisation or type of complaint.
Contact:
Consumer Affairs, Ministry of
Found In:
Consumer
Format: Website
Cost: nil